Your brokerage,
running.
Today — Highfair Insurance Group
09:41 ET
4 non-resident licences invalidated
Licence cascade
M. Okafor · TX resident lapsed
no filing deadline set
Undated filing
Cedar & Vine LLC · surplus lines
term ends Nov 2
Renewal due
Ridgeline Logistics · GL + Auto
term ends Dec 15
Renewal coming up
Palmetto Storage · property
Three jobs. Nobody’s Tuesday.
00
04
08
12
16
20
24
RENEWALS
0 13 * * *
LICENCES
30 13 * * *
SURPLUS LINES
0 14 * * *
The sweeps never write a status. Stage, cascade and obligation state are all derived at read time — so a date passing changes what you see without anybody touching a row.
- RENEWALS, scheduled 0 13 * * *, emits renewal.due. Ridgeline Logistics — renewal due in 60 days — Stage derived, never written.
- LICENCES, scheduled 30 13 * * *, emits license.expiring. M. Okafor — TX resident licence expires in 30 days — 4 non-resident licences depend on it.
- SURPLUS LINES, scheduled 0 14 * * *, emits surplus_lines.filing_due. Cedar & Vine LLC — TX filing due in 15 days — Deadline from YOUR rule book.
What was offered. What was refused.
“You never offered me flood.”
Peter Biging, E&O defence attorney (2021): “A lot of the activity in the agent E&O area is the alleged failure to properly advise with regard to the coverage to have or the coverage to purchase.” Failure to procure coverage is the No. 1 cause of claims in the Big “I”–Swiss Re agents’ E&O program (2017–22).
Everything else in Brella records what you did. This records what you offered — and what they refused.
Captured at quote. Confirmed at bind. Re-asked every renewal term. A rejection signed three years ago is weak evidence for this year’s policy.
Never a gate. Nothing blocks a sale over paperwork. An unanswered coverage becomes a Today item, and the file prints “not documented” rather than implying otherwise.
COVERAGE ADVISORY RECORD · HARBORVIEW TRUST
FLOOD
declined by insured
✓ published 2026-03-06
EARTHQUAKE
declined by insured
⚠ not documented
UM/UIM
—
⚠ outstanding
Built fresh the moment you need it — never a saved file quietly going out of date.
Your customer sees the same truth. Not the same payload.
AGENCY WORKSPACE
INSURED
Harborview Trust
REFERENCE
BRL-4K2P9X
STAGE
Active
TERM
2026-03-04 → 2027-03-04
POLICYHOLDER PORTAL
INSURED
Harborview Trust
REFERENCE
BRL-4K2P9X
STAGE
Active
TERM
2026-03-04 → 2027-03-04
Not hidden by the interface. Removed server-side, before the payload is built. A customer’s browser never holds a byte of it.
Four decisions that make the rest possible.
01
Nothing goes stale.
Renewal windows, licence health, coverage status — every one of them is worked out fresh from what's true right now, not read off a flag somebody forgot to update.
02
One brain, not two to keep in sync.
The exact same logic runs your day-to-day workspace and what a policyholder sees on their own portal. What your team sees and what your customer sees can never quietly drift apart.
03
Your book is yours. Structurally.
Every request is locked to your agency before it reaches your data — not a setting someone could leave off. Not another agency, not Brella's own staff, can browse into your customers.
04
Nothing gets missed. Nothing gets doubled.
A renewal, licence or filing reminder fires exactly once — even if the same check happens to run twice. No duplicate email to a customer, no deadline that quietly slips through.
[ MEET BIRD ]
Bird.
Info travels
Name the task.
It reads the record, makes the change, files the document.
It asks before anything reaches a customer.
Name the task. It is done from the chat.
The same 111 actions the workspace’s own tabs perform, each authorised the way the tab is. Internal work runs on its own; anything a policyholder sees waits for your tap.
READS
The whole record, before it touches it.
The policy, its documents, the readiness report, the certificates, the claims, the book — 111 tools, every one an action the workspace already has.
WRITES
Internal work runs on its own.
General liability, coverage lines, underwriting answers, questionnaire answers, change-request drafts, claim notes, holders, reminders.
FILES
Drop a document; it is filed under its kind.
Loss runs, the completed application, the ACORDs, the schedule of values — generated from the record and filed on the policy.
ASKS
A question is chips, a date, or an address search.
Never a choice buried in a paragraph. An address is looked up through the property data service, never typed blind.
WAITS
Anything a policyholder sees needs your tap.
A message, a document request, an issued certificate, a submitted change — 37 outward actions show a card and run only when you confirm.
Bird · BRL-K9EGSX · CHG-1
Ready
Tell Bird the task. It will do it from here.
A real run on the demo book, 14 September 2026. The address from the property data service; the building facts from the public record; the tenure from one tap.
How the leading agency platforms compare.
Sourced from each vendor’s own public marketing and help-center pages — not a claim about what a competitor lacks, only what’s publicly documented. Sources below the table.
Capability
Brella
Applied Epic
Vertafore AMS360
EZLynx
HawkSoft
Policyholder self-service portal
Included — one login model, same product as the agency workspace
Separate product — Applied CSR24
Separate product — InsurLink
Native — Client Center
Certificates only native; full portal via partner
Renewal tracking, computed live
Computed fresh from the expiration date on every load, not a stored flag
Native — Renewals Manager
Native, but status is a manually-set field
Reported native (third-party sources)
Native tracking; AI workflow via partner (Exdion)
Producer licensing & CE tracking
Included — resident/non-resident cascade, CE baseline
Separate product — Rhoads PCRM
Separate Vertafore product — Sircon
Not publicly documented
Not publicly documented
Surplus lines filing & premium-tax calendar
Included — obligation calendar, agency-supplied deadlines
Not publicly documented as native
Not publicly documented as native
Not publicly documented
Not publicly documented
E&O coverage-declination record
Included — one record per coverage per term, plus a defence-file export
Not documented as a dedicated feature
Not documented as a dedicated feature
Not documented as a dedicated feature
General activity log only — not a declination record
AI does the work, a human sends
Bird finishes internal work itself — reads, writes, files; anything outward waits for a person’s tap
Draft/assist only — stated policy
Draft/assist only — stated policy
Draft only, human sends (confirmed)
Via third-party partners — posture not documented
See it on your book.
Bring one policy, one producer and one filing. We’ll show you what Brella OS says about them in twenty minutes.
BRELLA OS · EVERY CLAIM ON THIS PAGE TRACES TO A FILE · WE ENCODE NO STATE’S LAW
Turn your risk into a plan.
Takes less than 8 minutes. We’ll follow up within one business day with options structured around how your business actually runs.
[ NO OBLIGATION ] · [ 48HR AVG. RESPONSE ]